Frequently Asked Questions

IDI Overview
1. What is the IDI® Assessment?

The Intercultural Development Inventory® (IDI®) is a statistically reliable, cross-culturally valid measure of intercultural competence owned and copyrighted by Mitchell R. Hammer, Ph.D. The IDI® Assessment is rigorously back translated into each language, and is widely used in corporate, government, military, not-for-profit organizations, and educational institutions (e.g., K-12; universities) throughout the world.

The IDI® Assessment is administered by properly trained Qualified Administrators.  The respondent is asked to answer a 50-item questionnaire, available online and in a paper-and-pencil format that can be completed in 15–20 minutes.  The Qualified Administrator can then generate individual and group reports based on the respondent’s answers to provide coaching and other services.

2. How do the recent events in the U.S.A. related to the COVID-19 pandemic and racial injustice affect the use of the IDI® Assessment?

The IDI® Assessment measures an individual’s or group’s mindset for dealing with cultural differences. Validation studies of the IDI® indicate this mindset towards cultural differences is stable across a wide range of human experiences and challenges. In only rare cases does a transitional event or traumatic event directly impact how we make sense of or construe cultural differences, the focus of the IDI®.

Whether current events would be considered transitional or traumatic events for a person is going to vary by individual, based on several factors such as the direct impact of the events on one’s work and home life; and whether they or someone they know have directly experienced negative impacts due to these events. In addition, the extent to which these events may be considered transitional or traumatic will vary based on these factors. What we do know is that in only rare cases does a transitional or traumatic event play a role in how an individual makes sense of cultural differences.

Regarding the COVID-19 pandemic: While the pandemic may impact thinking and behavior in regards to safety, in the vast number of cases, this impact does not significantly change our mindset towards cultural differences. However, if a respondent feels their thinking and behavior has changed specifically towards how they engage cultural differences, you may wish to ask them to reflect on how this transitional situation may impact how they make sense of cultural differences and commonalities as identified by their IDI® results.

Regarding events around racial injustice: Due to the cultural nature of these events for many, it is possible that these events may be considered transitional or traumatic, and may be reflected in IDI® results. That being said, an individual’s results will still be valid of their current experience, and will present an accurate portrait of how the person is making sense of cultural differences.

In any case, the IDI® profile results present an accurate portrait of how an individual makes sense of cultural differences.

While we may see an effect on IDI® results as a result of current events, IDI®, LLC does not recommend waiting to administer the IDI®, and in fact, believes this is a more important time than ever to engage individuals in this work and conversations. We encourage you to continue using the IDI® as you have prior to current events, but also encourage you to make time and space for conversation, if needed, around how these events could potentially be impacting respondents, and how this may be affecting profile results.

3. I am in charge of locating an instrument to use in our company-wide diversity and inclusion efforts. What can I present or provide as a handout to our team regarding the IDI® Assessment?

In summary, the Intercultural Development Inventory® (IDI®) assesses intercultural competence—the capability to shift cultural perspective and appropriately adapt behavior to cultural differences and commonalities. Intercultural competence has been identified as a critical capability in a number of studies focusing on overseas effectiveness of international sojourners, international business adaptation and job performance, international student adjustment, international transfer of technology and information, international study abroad and inter-ethnic relations within nations. The Intercultural Development Inventory® is a 50-item questionnaire, available online and in a paper-and-pencil format that can be completed in 15–20 minutes.

Located on our website is information on our products, and more valuable information to assist you about the IDI®.

12 Reasons for using the IDI®

The IDI® Compared to Other Cross-Cultural Tools

IDI® Validation

In addition, you may print out our PDF, Why Should You Consider Using the Intercultural Development Inventory (IDI®)  that is available on our website for your team members.

IDI Qualified Administrator
1. Can I reserve a seat for an upcoming Qualifying Seminar?

If you plan to attend a Qualifying Seminar (or plan to register someone from your organization), simply register for any available public Qualifying Seminar on the Public Dates & Registration page. However, you are only able to reserve a seat by completing the registration, including making payment, with the information of the individual that would be attending, as IDI®, LLC is unable to “hold” a seat for a future registration. All registrations are subject to the IDI® Qualifying Seminar Policies.

2. Can IDI, LLC come to our organization to certify selected employees to use the IDI® in our organization?

Yes, IDI, LLC is able to come to your school or organization and conduct a private IDI® Qualifying Seminar. For more details on private seminars, click here.

3. How do I become an IDI Qualified Administrator?

In order to ensure that the IDI® Assessment is properly administered and its results interpreted correctly, IDI, LLC only allows Qualified Administrators to administer the IDI®.  A Qualified Administrator must successfully complete a Qualifying Seminar and agree to the License with IDI, LLC.  Then, the Qualified Administrator may start ordering and administering the IDI® through his/her/their account at idiasssessment.com.

4. We do not have an IDI® Qualified Administrator in our organization and we wish to administer the IDI® to all of our employees. How can we accomplish this?

IDI, LLC can provide recommendations for licensed IDI® Qualified Administrators who can work with you on your project. Contact us with a brief description of your project and we will send you information about an IDI® Qualified Administrator that is best suited for your needs.

5. What is the cost to attend the IDI® Qualifying Seminar?

Please refer to the IDI® Products, Services, & Pricing page for information on the tuition rates to attend the IDI® Qualifying Seminar. To register for a public IDI® Qualifying Seminar, please visit the Public IDI® Qualifying Seminar Dates & Registration page.

Specific Situations for Using the IDI®
1. I am interested in administering the IDI® to high school students. What age student can take the IDI® Inventory?

Reliability analysis of the IDI® indicates the IDI® is appropriate to use with high school (secondary) students. Also, results from two separate readability analyses indicate the IDI® can be used with high school students ages 15 and older.

2. I am interested in using the IDI® Inventory to complete my doctoral dissertation. Where can I find this information?
3. Is the IDI Inventory available in languages other than English?

The IDI Assessment can be completed in any of the following 17 languages:

  • Arabic
  • Chinese (Traditional)
  • Czech
  • English
  • Finnish
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Norwegian
  • Portuguese
  • Russian
  • Serbian
  • Spanish
  • Turkish
Payment Terms
1. Do you collect sales tax, VAT, or other taxes on my purchases?

No, under the current law, our accountant has advised that we do not need to collect sales tax, VAT or other taxes from you if you register for a Qualifying Seminar or purchase IDI® assessments.  If you are ordering from an international country that requires VAT, we do require that you provide us with your VAT number when you pay for your purchase.  You may also need to pay for taxes in your jurisdiction and it is your responsibility to ensure you pay all appropriate taxes.  This is not tax advice and we suggest that you speak to your accountant with any questions.

2. What payment options are available to purchase usernames to access the IDI® Assessment or to register for Qualifying Seminars?

Our default payment options for all customers is Credit Card (Visa, MasterCard, American Express) or EFT. Each IDI® account is automatically approved to use this payment option once the account is activated.

After a participant completes the IDI® Qualifying Seminar, an Invoice and Purchase Order are available upon request to purchase the IDI® Assessment.  Invoice and Purchase Orders are not available for consultant project use.

If you have any questions regarding the payment options, please send your request to us via email at support@IDI®inventory.com.

Data Collection and Privacy
1. Do you collect any personally identifiable information?

A Respondent does not need to input any personally identifiable information in order to take the IDI®. For the ease of administration, IDI Qualified Administrators may input Respondent’s names and email addresses. It is also possible to take it anonymously.

2. How does IDI, LLC comply with the European Union GDPR?

Rest assured IDI, LLC is compliant with the EU GDPR.  It participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework, as set forth by the U.S. Department of Commerce and the Federal Trade Commission (“FTC”) regarding the collection, use, and retention of personal information transferred from the European Union to the United States.  Upon request, it will enter into the Standard Contractual Clauses. To view IDI®, LLC’s privacy policy, click here.

3. How is the data collected through the IDI® Assessment managed and protected?

In order to ensure the integrity of the IDI® Assessment, IDI, LLC takes very seriously the protection of all data that is collected through the IDI® Assessment.  IDI® Qualified Administrators are bound by a license to ensure confidentiality, privacy, and security regarding access to any data collected from the IDI® Assessment and IDI® Reports.

Please review IDI, LLC’s Privacy Policy and Terms of Service for more details.

4. How long does IDI, LLC keep data?

IDI, LLC keeps IDI® Assessment data for a period of five (5) years, and reserves the right to use anonymous data unless a request is made by an individual or an organization to have it removed sooner. It is the responsibility of the Qualified Administrator to handle all such requests and to remove data per data removal procedures. If a request is made to remove information from the database, it will be permanently deleted and will no longer be accessible to IDI, LLC, the Qualified Administrator, or the Respondent.

5. What does IDI, LLC do to protect my data?

IDI, LLC has taken commercially reasonable steps to protect all the data that it collects.  It regularly engages in review and testing of its cybersecurity, including penetration tests and SOC-1 Reports.  If you wish to see additional information, please send your request to us via email at support@IDI®inventory.com.  You will be required to sign a commercially reasonable non-disclosure agreement before any of these reports are released.

6. What data is collected?

When a Respondent takes the IDI®, they input their answers to a 50-item questionnaire.  Their answers mean nothing unless they are interpreted by IDI, LLC’s algorithm and generated into a report.  Only the Qualified Administrator can generate the IDI® reports.  Reports can be downloaded, printed, or saved but they are not stored on IDI, LLC’s server anywhere.

Accessibility
1. Accessibility

At IDI, LLC, we are committed to providing our users with a website that is accessible to the largest audience possible. We aim to promote accessibility and inclusion for all of our customers.

Our goal is to enable all of our customers to successfully navigate through our website and access all of our digital offerings. Whether you are using assistive technologies such as a screen reader, magnifier, voice recognition software, or captions for videos, our goal is to make your experience at Intercultural Development Inventory’s website as successful as possible.

We are actively working to increase the accessibility and usability of our website for everyone. This is an ongoing process, and as we continue to strive towards our goal of promoting accessibility, we welcome your feedback on how we might improve.

If you have any specific questions or concerns about the accessibility of any particular web page on idiinventory.com/, please contact us at support@idiinventory.com.

Contracting with IDI, LLC
1. Can my organization sign a vendor services agreement with IDI, LLC?

We are often asked how an organization may enter into an agreement with IDI, LLC to use the IDI®.   Given the unique and complex nature of the IDI®, Qualified Administrator, trained individuals to administer the IDI®, enter into a License agreement.

Respondents and organizations agree to the Privacy Policy and Terms of Service, as applicable to their use of the IDI®.  IDI, LLC will also enter into the Standard Contractual Clauses with organizations located in the European Union or United Kingdom.

Please contact us at support@idiinventory.com with any additional questions.

2. What insurance does IDI, LLC have? Can my organization be added as an additional insured?

IDI, LLC maintains commercially reasonable insurance with limits standard in its industry, including cyber security. Except in very rare cases, IDI, LLC will not add an organization as an additional insured. If you have any questions, please do not hesitate to contact us at  support@idiinventory.com.

3. What is an Enterprise Account?

The Enterprise Account enables an organization to more efficiently administer the IDI®.  The Organization is granted one account where the Primary Qualified Administrator, other Qualified Administrators within the Organization, and up to three non-Qualified Administrators may manage the Organization’s IDI® administration and reports.  An Enterprise Account does not mean that an organization has a site license to use the IDI®.  An organization must always have a Qualified Administrator either on-staff or as a consultant to utilize the IDI®.